Privacy Policy

Last updated: 9th May 2025

This privacy policy explains how Rise Ramps (trading name of Elliott Henry Ltd) collects, uses and protects any personal data that you provide when using our website, riseramps.co.uk.

Who We Are

Rise Ramps is a trading name of Elliott Henry Ltd, a company registered in England and Wales. Our goal is to provide safe, attractive disabled access ramps for homes and commercial properties across the UK.

If you have questions about this policy, please contact:
Email: elliott@elliotthenry.co.uk
Phone: 07810 521922
Registered Address: The Barnes, Lower Woodcott, Whitchurch, RG28 7QA

What Information We Collect

We may collect the following personal information when you interact with us:

Your name and contact details (such as email address, phone number)
Information about your property or project when you request a quote
IP address, browser type, and other standard technical information (via cookies)

How We Use Your Information

We collect this data to:

Respond to your enquiries and provide quotes
Schedule site visits or consultations
Improve our website and customer experience
Maintain internal records for business operations

We do not sell your data or pass it on to third parties for marketing purposes.

Legal Basis for Processing

Under UK data protection laws, we process your data on one or more of the following bases:

Consent – when you complete a form or submit an enquiry
Contract – when preparing to provide goods or services
Legitimate interests – such as improving our website or communicating with customers

Our website uses cookies to enhance your experience and help us understand how visitors use the site. You can manage your cookie preferences through your browser settings.

How Long We Keep Your Data

We retain your personal information only as long as necessary to fulfil the purposes we collected it for, including legal or accounting requirements.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to certain types of processing
Withdraw consent at any time (where applicable)

To exercise these rights, please contact us using the details above.

Third-Party Services

We may use secure third-party tools for contact forms, analytics (like Google Analytics), and email communications. These services are carefully selected and comply with UK GDPR requirements.

Links to Other Websites

Our site may contain links to other websites. We are not responsible for their content or privacy practices.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.